7 Best Laundry & Dry Cleaning Delivery Services in Singapore (2026)

Between workweek office shirts, rainy-month laundry backlogs, and November–December winter wear trips, booking reliable laundry pickup in Singapore comes down to three real details: true per-kg or per-piece pricing (watch for GST and minimum-kg rules), free delivery thresholds, and whether garments are cleaned in-house or sent out with harsh solvents. We vetted live 2026 price lists and retail outlet networks across Singapore’s 7 top laundry and dry cleaning delivery services.

⚠️ Important Pricing & Quotation Notice: All figures listed below represent Indicative Price (At Time of Review) extracted directly from official Singapore provider websites and published rate sheets. Final payable totals depend on minimum kilogram load weights (often 5 kg), order values below free-delivery thresholds, delicate trim up-charges (beads, silk, leather piping), GST inclusion vs exclusion, and 24–48 hr express multipliers.

Quick Reference: Top 2026 Laundry & Dry Cleaning Delivery Picks

  • #1 Best Late-Night & App Convenience: Piing! — Wash & Fold S$6.95/kg (5 kg min.) | S$40 min. order | 60-min collection & slots open till 11:00 PM.
  • #2 Best Low Delivery Threshold & Eco Ozone: The Laundry Club — Free pickup above S$30 nett | Shirt/Trouser S$8.50, Winter Coat from S$34.50 (9% GST inc.) + 9 mall counters.
  • #3 Best PERC-Free Toxic-Free Dry Cleaning: For the Love of Laundry — 100% GreenEarth silicone | Wash & Fold S$6.50/kg, Shirt Dry Clean S$9.50 | Free delivery ≥S$60 + 6 outlets.
  • #4 Best Islandwide Mall Drop-Off + Doorstep Hybrid: Presto Drycleaners — Free pickup from S$50 (9% GST inc.) | 5–6 working days | Major mall counters open daily 10 AM–9 PM.
  • #5 Best Heritage Care & S$40 Free Pickup: Astoria Drycleaners — Free delivery from S$40 | Load Wash S$8/kg, Shirt S$9, Winter Coat S$30–$40, Sarees S$20 | Est. 1947.
  • #6 Best No-GST Pricing & Express Slots: Reward Laundry — No GST | Shirt S$9–$10, Winter Jacket S$32, Overcoat S$35 | Free delivery >S$80 clothes / >$60 winter wear.
  • #7 Best 100% In-House Craft & Same-Day Orchard Express: Rosabelle Launderette — Zero outsourcing (Queenstown HQ) | Wash & Fold S$7/kg | Free delivery ≥S$100 | S$99/6kg Orchard promo (ends 31 Dec 2026).
Row of freshly pressed crisp button-down dress shirts hanging neatly on hangers

Crisply pressed collared office shirts ready for the workweek (Modern Fellows / Wikimedia Commons, CC BY-SA 4.0). Checking Wash & Fold vs per-piece press rates prevents surprise dry-cleaning bills.

Wash & Fold vs. Wash & Iron vs. Dry Cleaning: Which Should You Book?

Sending a wool blazer inside a per-kg Wash & Fold bag—or paying dry-cleaning rates for basic cotton T-shirts—is the fastest way to either ruin clothes or overpay. Match your basket to the right service tier (and for heavy drapes, see our curtain cleaning & take-down guide):

S$6.50–S$8/kg

Wash & Fold (Load Wash)

Best for: Casual tees, shorts, socks, kids’ wear & gym gear.

Tumble-dried and folded by the bag (usually 5 kg minimum). Not sorted for colour bleed or ironed—keep silk, wool, and structured linen out.

S$8.50–S$9/pc

Wash & Iron (Laundry Press)

Best for: Daily cotton office shirts, blouses & chinos.

Washed individually in gentle water cycles to flush sweat salts, then steam-pressed onto hangers (add ~S$0.50/shirt if folded for suitcases).

S$9.50–S$40/pc

Zero-Water Dry Cleaning

Best for: Suits, wool coats, cashmere, silk dresses & padded puffers.

Cleaned using hydrocarbon, liquid silicone (GreenEarth), or PERC solvent to lift oily collar dirt without shrinking tailored canvas linings.

NEA Chemical Safety & CASE Consumer Guidelines in Singapore

Traditional dry cleaning relies on tetrachloroethylene (PERC), an industrial solvent regulated under National Environment Agency (NEA) air-exposure and hazardous-substance frameworks. While safe when properly vented and cured, lingering solvent fumes can irritate sensitive skin or fade delicate acetate trims. Look for cleaners specifying PERC-free GreenEarth silicone or cold Aqueous Ozone systems for baby items and heavy winter scarves.

  • Check GST & Minimum-Kg Rules: Some cleaners advertise pre-GST rates while chains like Presto and The Laundry Club include 9% GST upfront. A 3.5 kg Wash & Fold bag is almost always billed at the 5 kg minimum floor.
  • Document High-Value Garments: Under industry norms and CASE consumer guidelines, claim payouts on damaged clothes are often capped at 5x–10x the cleaning charge unless a declared value is agreed before processing.
  • Empty Coat Pockets & Remove Detachable Hoods: Forgotten tissues, Lip Balm, or faux-fur hood trims frequently trigger extra stain-removal or leather-fur trim surcharges (+S$12+ at some chains).

7 Best Laundry & Dry Cleaning Delivery Services Ranked (2026)

#1 • Best Late-Night App & Fast 60-Min Pickup

1. Piing! (Laundry Delivery App)

Singapore’s busiest on-demand laundry app offering 60-minute doorstep collection, pickup/delivery windows running until 11:00 PM, and flexible next-day returns.

Indicative Price (At Time of Review)Wash & Fold from S$6.95/kg (5 kg min.); per-item Wash & Iron and Dry Cleaning rates displayed live inside the app pricelist; note temporary Operational Fee surcharge
Minimum Order & TurnaroundS$40 minimum order; 5 kg minimum for Wash & Fold (>4.5 kg rounds to 5 kg); fast next-day return & 2-hour or flexible windows till 11:00 PM
Coverage & BookingIslandwide Singapore app & web doorstep pickup/delivery (no walk-in retail mall counter)
Websitepiing.com.sg →

Working late in the CBD and never home during 9 AM–5 PM courier windows? Piing! solves that pain point better than traditional dry cleaners by running collection and return windows right up to 11:00 PM, plus instant pickup within 60 minutes for urgent loads and split pickup/drop-off addresses (hand off at the office, receive at your HDB/condo).

Before confirming checkout, keep two rules in mind from their published FAQ terms: their S$6.95/kg Wash & Fold tier enforces a 5 kg minimum weight, and orders include a temporary energy/logistics Operational Fee alongside the S$40 order minimum.

Pros

  • Late-evening doorstep windows until 11:00 PM suit working professionals.
  • Can collect in 60 minutes with next-day delivery options.
  • Live order tracking and easy address edits directly inside mobile app.

Cons

  • Wash & Fold rounds weights >4.5 kg up to a 5 kg minimum floor.
  • Adds a temporary Operational Fee on top of base cleaning rates.
FindIt.sg Verdict: The strongest pick if evening availability, speed, and full mobile-app scheduling matter more than ultra-low budget rates.
#2 • Best S$30 Free Delivery Min & Aqueous Ozone

2. The Laundry Club

Transparent 9%-GST-inclusive pricing paired with hypoallergenic Aqueous Ozone washing, complimentary 30-Day Germ Shield, and 9 suburban mall counters.

Indicative Price (At Time of Review)Shirt / Trouser / Blouse S$8.50 • Jacket from S$13.00 • Winter Coat from S$34.50 • Cheongsam S$23.50 • Baju Kurung S$29.00 • Comforter from S$19.60 (all prices inc. 9% GST)
Minimum Order & TurnaroundFree islandwide pickup & delivery above S$30 nett; 24-hr express up to budget 6-day turnaround; 100% cleaned in-house
Mall Outlets (9 Locations)Thomson Plaza, Clementi Mall, Woodleigh Mall, Pasir Ris Mall, Eastpoint Mall, Punggol Coast Mall, Dunearn Village, MyVillage & Viva Vista
Find it on mapFind it on map
Websitelaundryclub.sg →

Most delivery operators require S$50 to S$100 before waiving courier fees, leaving solo professionals stuck paying delivery surcharges for three work shirts. The Laundry Club sets one of Singapore’s lowest free-delivery minimums at just S$30 nett, and explicitly includes 9% GST in every line on its official price list.

All cleaning stays in-house without third-party subcontracting, using fragrance-free Aqueous Ozone water purification plus their signature antimicrobial 30-Day Germ Shield finish—a great match for eczema-prone skin, kids’ bedding, and winter wear coming out of humid storage.

Pros

  • Lowest S$30 nett free pickup & delivery threshold among major chains.
  • Zero hidden GST shock—all published rates include 9% GST.
  • 9 heartland mall drop-off counters if you ever want urgent self-collection.

Cons

  • Winter coats start slightly higher (from S$34.50) than discount operators.
  • Budget rates reflect 6-day cycles unless selecting faster express tiers.
FindIt.sg Verdict: Our top overall everyday balance for Singapore households—low S$30 free delivery, zero outsourcing, and allergy-friendly ozone care.
#3 • Best PERC-Free Eco GreenEarth Dry Cleaning

3. For the Love of Laundry

Singapore’s exclusive 100% GreenEarth cyclic silicone dry cleaner—tough on dirt yet scent-free and gentle on luxury silk, cashmere, and leather trims.

Indicative Price (At Time of Review)Wash & Fold S$6.50/kg (ex. household) • Shirt/Blouse S$8.50 Laundry / S$9.50 Dry Clean • Pants/Skirt S$9.50 / S$11.50 • Winter Jacket S$33.50–$38.50 • Duvet S$18.50–$26.50 (GST inclusive)
Minimum Order & TurnaroundFree delivery for orders ≥S$60 (flat S$9 fee below S$60); Priority 48-hr (+50%) or Rush 3-day (+25%); same-day express temporarily suspended
Boutique Mall Outlets (6)1 Nassim Road #01-05 • One Holland Village #01-25 • United Square #01-18A • RV Point #01-02 • i12 Katong #01-16 • Asia Square Tower 2 #02-21
Find it on mapFind it on map
Websitefortheloveoflaundry.com →

Tired of pulling dry-cleaned blazers out of plastic bags only to smell heavy chemical solvent? For the Love of Laundry replaces petroleum/PERC fluids entirely with patented GreenEarth liquid silicone—an inert, odourless medium that prevents shrinkage and preserves vibrant dye on delicate linen, lace, silk, and sequined eveningwear.

Its GST-inclusive rate card is surprisingly competitive too: everyday Wash & Fold runs S$6.50/kg, and shirts are S$8.50–S$9.50 (note folded shirts carry a S$0.50 packaging add-on over hanger returns, and free delivery starts at S$60).

Pros

  • 100% toxin-free GreenEarth cleaning leaves zero harsh dry-cleaner chemical odour.
  • Competitive S$6.50/kg Wash & Fold rate (GST included).
  • Upscale boutique mall counters across Nassim, Holland V, CBD & Katong.

Cons

  • Orders under S$60 incur a S$9 delivery fee; folded shirts cost +S$0.50/pc.
  • Standard fast express tier currently paused (only 48-hr Priority / 3-day Rush).
FindIt.sg Verdict: The go-to choice for luxury designer wardrobes, beaded formalwear, and eco-conscious buyers avoiding PERC chemical fumes.
#4 • Best Islandwide Mall Chain & 10 AM–9 PM Counters

4. Presto Drycleaners

Established multi-outlet mall dry cleaner pairing mobile-app home pickup (min. S$50) with 7-day-a-week shopping mall drop-off counters.

Indicative Price (At Time of Review)Custom per-item quotation at doorstep driver inspection or in-app (all prices inclusive of 9% GST)
Minimum Order & TurnaroundFree pickup & delivery from S$50 minimum spend; standard turnaround 5–6 working days; weekly recurring pickup plans & PayNow cashless supported
Key Mall OutletsVivoCity (#B2-22B) • Bedok Mall (#B2-49) • Parkway Parade (#03-13) • Leisure Park Kallang (#B1-11, w/ on-site tailor) + islandwide counters (Daily 10 AM–9 PM, closed 3–4 PM)
Find it on mapFind it on map
Websiteprestodrycleaners.com.sg →

Unlike closed-on-Sunday boutique cleaners, Presto Drycleaners keeps its suburban mall counters—including VivoCity, Bedok Mall, Parkway Parade, and Leisure Park Kallang (which also houses an on-site tailor for trouser hemming)—open 10:00 AM to 9:00 PM daily (save a 3–4 PM lunch break).

For doorstep convenience, drivers collect islandwide with a reasonable S$50 free-delivery threshold, quoting delicate garments on the spot and offering choice of finishing/packaging preferences inside their mobile app.

Pros

  • Retail counters open 7 days a week till 9:00 PM inside major MRT-linked malls.
  • Reasonable S$50 free delivery threshold with recurring weekly pickup scheduling.
  • All quoted prices include 9% GST; on-site tailoring available at select branches.

Cons

  • Full per-garment rate card requires opening the interactive pricelist/app rather than static HTML.
  • Standard 5–6 working day turnaround is slower than 24–48 hr app startups.
FindIt.sg Verdict: Ideal if you mix weekly doorstep deliveries with occasional Sunday mall errands at VivoCity, Bedok, or Marine Parade.
#5 • Best S$40 Free Delivery & Traditional Wear Specialist

5. Astoria Drycleaners

Fourth-generation Singapore dry cleaner (Est. 1947) publishing flat year-round rates—no peak holiday markups—with S$40 free pickup and expert saree/cheongsam care.

Indicative Price (At Time of Review)5 kg Load Wash S$8.00/kg • Shirt/Blouse/Trouser S$9.00 (S$6 press only) • Coat/Jacket S$14.00 • Wintercoat S$30 (waist) / S$40 (long) • Saree S$20 • Cheongsam S$25
Minimum Order & TurnaroundFree collection & delivery above S$40 (Mon–Sat, 9 AM–5 PM; orders below S$40 charged at S$40 min.)
Retail Outlets (4)Coronation Plaza (#03-26) • One Claymore (#02-12) • The Makena (#01-06A) • Defu Lane 10 (#01-342) (Closed Sundays & PH)
Find it on mapFind it on map
Websiteastoria.com.sg →

Operating in Singapore since 1947, Astoria Drycleaners wins praise for two rare commitments: explicit no high-season surcharges even during Deepavali and Chinese New Year crunches, and a low S$40 free pickup threshold (meaning a single long winter coat or five office shirts already qualifies for free collection).

Their published rate sheet also transparently lists traditional wear—cleaned silk sarees from S$20, embroidered lehengas, and structured cheongsams from S$25—backed by WhatsApp photo pre-checks before dispatch.

Pros

  • Low S$40 free delivery minimum and consistent year-round rates without holiday hikes.
  • Trusted specialist for silk sarees, lehengas, cheongsams & long winter coats.
  • Clear press-only rates (S$6/shirt) when clothes just need crisp steaming.

Cons

  • All 4 outlets and delivery runs close on Sundays and Public Holidays (9 AM–5 PM Mon–Sat).
  • Wash & Fold load wash costs S$8/kg—higher than S$6.50–S$7.00 competitors.
FindIt.sg Verdict: Best heritage pick for Bukit Timah, Orchard, and East Coast residents wanting zero festive price gouging and expert saree/coat cleaning.
#6 • Best No-GST Pricing & Express Options

6. Reward Laundry

Full-coverage islandwide operator charging zero GST alongside transparent winter jacket rates, 48-hour express turnaround, and EcoPower cleaning.

Indicative Price (At Time of Review)Shirt/Blouse S$9 Laundry / S$10 Dry Clean • Trouser S$9 / S$10 • Jacket S$9 / S$14 • Windbreaker/Winter Jacket from S$32 • Overcoat from S$35 • Cheongsam S$38 (No GST)
Minimum Order & TurnaroundFree delivery >S$80 (clothing) or >S$60 (winter wear promo); 4–5 working days normal, or 48-hr Express (2x rate) & urgent 1-hr express options
Coverage & BookingIslandwide Singapore doorstep pickup & delivery (home, condo & corporate accounts)
Websiterewardlaundry.com/price-list →

When stacking dry cleaning for two winter jackets plus workwear before a flight, a hidden 9% tax adds up quickly. Reward Laundry advertises No GST across its published price list and runs a lower S$60 free-delivery promo on winter-wear / dry-cleaning bundles (standard clothing free delivery kicks in above S$80).

Beyond daily shirts and bulk load wash, they maintain specialized tiers for leather jackets, wool sweaters (from S$15–$18), wedding gown preservation (S$220), and fast 48-hour express turnaround at 2x standard pricing when flight departure creeps up unexpectedly.

Pros

  • No GST billed on top of published item rates.
  • Dedicated EcoPower gentle dry cleaning & leather/fur specialty handling.
  • Clear 48-hour express option when urgent holiday turnaround is required.

Cons

  • Higher S$80 free-delivery threshold on regular mixed clothing loads.
  • No walk-in heartland shopping mall counter—delivery/appointment focused.
FindIt.sg Verdict: Strong multi-garment pickup option for families bundling multiple winter coats, leather jackets, or formal outfits with No-GST billing.
#7 • Best 100% In-House Craft & Same-Day Orchard Drop-Off

7. Rosabelle Launderette

Boutique cleaner processing 100% of orders in-house at Stirling Road, Queenstown—never subcontracted—with piece-by-piece inspection and winter puffer care.

Indicative Price (At Time of Review)Wash, Dry & Fold S$7.00/kg (5 kg / S$35 min.; linen S$10/kg) • Same-day Orchard drop-off promo S$99/up to 6 kg (until 31 Dec 2026) • Winter Jacket S$25–$30 • Down Jacket S$35–$40 • Overcoat S$40+
Minimum Order & TurnaroundFree pickup & delivery ≥S$100 (flat S$20 fee below S$100); ~5 working days in-house / ~1 week delivery; pay via PayNow or doorstep cash
LocationsOrchard Counter: Far East Shopping Centre #B1-21, 545 Orchard Rd (Mon–Sat 11 AM–7 PM) • In-House Queenstown Plant: 163 Stirling Road (Punggol Oasis Terraces opening Jan 2027)
Find it on mapFind it on map
Websiterosabelle.com.sg →

App aggregators frequently pass clothes down to unknown mega-factories. Rosabelle Launderette differentiates itself with strict vertical control: their own drivers collect and return directly to their 163 Stirling Road, Queenstown workshop, where technicians weigh, itemise, and quote delicate stains or luxury puffers (treating Uniqlo down wet vs Moncler down dry) before cleaning begins.

While its S$100 free-delivery minimum suits larger family hauls (or S$7/kg weekly wash bags paired with coats), tourists or Orchard office workers can walk into Far East Shopping Centre #B1-21 for same-working-day wash-and-fold at S$99 up to 6 kg through 31 December 2026.

Pros

  • Zero outsourcing—own drivers and 100% in-house Queenstown technicians.
  • Thoughtful winter care distinguishes synthetic/Uniqlo vs luxury down construction.
  • Convenient Orchard Road basement drop-off with same-working-day express bag promo.

Cons

  • Steep S$100 free-delivery floor (flat S$20 courier fee for smaller baskets).
  • Standard delivery turnaround runs around 1 full week from collection.
FindIt.sg Verdict: The specialist’s pick when you refuse to hand cherished Uniqlo/Moncler down puffers, wool coats, or stained heirlooms to third-party subcontractors.

Master Comparison: Laundry & Dry Cleaning Delivery (2026)

Side-by-side summary of Wash & Fold rates, dry-clean benchmarks, and free-delivery thresholds (all rates shown as Indicative Price (At Time of Review)):

Provider & MapWash & FoldShirt / Winter CoatFree Delivery Min.Best For
Piing!
App & Web Pickup Only
S$6.95/kg (5 kg min.)Live in-app pricelistS$40 (collects in 60 min; till 11 PM)Late-night & urgent pickup
The Laundry Club
Find it on map
Check per-load app quoteShirt S$8.50; Winter Coat fr S$34.50 (9% GST inc.)S$30 nett + 9 mall outletsLow min. & ozone allergy care
For the Love of Laundry
Find it on map
S$6.50/kg (ex. household)Shirt S$8.50–$9.50; Winter S$33.50–$38.50 (GST inc.)S$60 (S$9 fee below) + 6 outletsPERC-free GreenEarth care
Presto Drycleaners
Find it on map
Quoted via app/driverQuoted per item (9% GST inc.)S$50 (5–6 days) + daily mall countersDaily 10 AM–9 PM mall access
Astoria Drycleaners
Find it on map
S$8.00/kg (5 kg min.)Shirt S$9; Winter S$30–$40; Saree S$20S$40 (Mon–Sat 9 AM–5 PM) + 4 outletsLow S$40 min. & saree care
Reward Laundry
Islandwide Delivery
Power Load Wash optionsShirt S$9–$10; Winter S$32 / Overcoat S$35 (No GST)>S$80 clothes / >S$60 winterNo-GST bulk winter bundles
Rosabelle Launderette
Find it on map
S$7.00/kg (5 kg min.)Winter S$25–$30; Down S$35–$40; Overcoat S$40+S$100 (S$20 below) + Orchard & QueenstownZero outsourcing & puffers

4 Laundry Delivery Traps to Check Before Handing Over Your Bag

  • The 5 kg Rounding Floor on Light Bags: Handing over 3.2 kg of shirts under a S$6.50–S$8/kg Wash & Fold plan almost always triggers a 5 kg minimum charge (S$35–S$40). Weigh your bag on a bathroom scale first or top it up with extra jeans and tee-shirts.
  • Separate Pricing on Bedsheets & Towels: Most Wash & Fold operators strictly exclude bedsheets, quilt covers, and towels from per-kg clothing rates—often billing household linen at S$10/kg or per-piece duvet fees instead.
  • Post-Trip Compression Ruining Down Puffers: Never vacuum-seal goose-down jackets right after returning from winter trips without cleaning and staging-drying first; trapped body oil clumps down feathers permanently and breeds wardrobe mould in Singapore humidity.
  • Hanger vs. Folded Shirt Surcharges: Standard Wash & Iron returns dress shirts on wire hangers inside polybags; requesting suitcase-ready folded shirts typically costs S$0.50 extra per shirt.

Frequently Asked Questions

How much does Wash & Fold laundry delivery cost per kg in Singapore (2026)?

Verified published rates across Singapore doorstep operators run from S$6.50/kg (For the Love of Laundry), S$6.95/kg (Piing!, 5 kg minimum), and S$7.00/kg (Rosabelle Launderette, 5 kg / S$35 minimum) up to S$8.00/kg (Astoria Drycleaners, 5 kg / S$40 minimum). Most providers charge a higher rate (around S$10/kg) for household bedsheets and towels if weighed separately, and require S$30–S$100 in order value to waive collection and return delivery fees.

How much should I budget to dry clean a winter coat or down jacket before a trip?

Expect to pay roughly S$25 to S$50 per piece in Singapore depending on jacket length and down fill. Verified live 2026 rates include S$30 (waist-length) to S$40 (below waist) at Astoria Drycleaners, S$32–S$35 at Reward Laundry (No GST), from S$34.50 (9% GST inc.) at The Laundry Club, S$35.50–S$38.50 (GreenEarth silicone dry clean) at For the Love of Laundry, and from S$30–S$50+ for winter/down coats at Rosabelle Launderette. Remember to book at least 1–2 weeks before December flights.

What is the difference between Wash & Fold, Wash & Iron, and Dry Cleaning?

Wash & Fold (load wash) washes an entire bag of everyday T-shirts, shorts, socks, and gym clothes together in water, tumble-dries them, and returns them folded—never ironed or checked piece by piece for wool/silk shrinkage. Wash & Iron launders shirts and trousers individually in water, then steams or presses them onto hangers. Dry cleaning uses zero-water liquid solvents (either hydrocarbon, GreenEarth liquid silicone, or traditional perchloroethylene) for structured wool suits, silk dresses, cheongsams, and down outerwear that shrink or lose shape in water.

Why are eco solvents like GreenEarth or Aqueous Ozone increasingly popular in Singapore?

Traditional perchloroethylene (PERC) dry-cleaning solvent is effective on grease stains but requires strict NEA workplace exposure management and can smell harsh on sensitive skin or fade delicate trims. Modern Singapore cleaners increasingly offer fragrance-free Aqueous Ozone cold-water washing (The Laundry Club) or GreenEarth cyclic silicone fluid (For the Love of Laundry), leaving zero chemical odour on wool, cashmere, babywear, and dress shirts.

What happens if a laundry service damages or loses a garment in Singapore?

Standard industry terms usually limit compensation to a fixed multiple of the garment's cleaning fee unless a higher value is declared upfront. Before handing over expensive designer outerwear, wedding gowns, or silk sarees, photograph every piece (including buttons, leather trims, and existing stains), declare fragile trims, and review lost/damage terms—or seek mediation under CASE (Consumers Association of Singapore) consumer guidelines if disputes arise.